Moving from Crisis to Recovery

How Tech Builds Business Resiliency and Enables Agility


As the world faces the COVID-19 pandemic, technology has proven to be key in keeping businesses afloat by enabling remote work, agile business, and external digital engagement. In the longer-term, organizations will leverage technology to underpin every process, initiative, and value chain as they journey to the next normal. More now than ever, organizations are looking for new ideas and emerging best practices from their technology partners.

The Challenge of Selling in the Next Normal
How IDC Can Help

The Five Stages to Enterprise Recovery

Leveraging Technology to Flatten the Curve and Emerge Digitally Fit

IDC's vision of the Future Enterprise is an organization that underpins business processes with technology, is fueled by innovation, is platform-enabled, and ecosystem-centric. The pandemic underscored the importance of digital transformation in the eyes of CEOs who now find themselves at a decision point – to follow the same course of cost cutting as previous recessions have dictated - or to flatten their own organization's recessionary curve by leveraging technology.

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IDC Covid-19 Tech Index

The IDC COVID-19 Tech Index is a leading indicator for IT spending, which is designed to provide rapid updates to changes in buyer sentiment and underlying market indicators before these are factored into official market and macroeconomic forecasts.

The Index is based on surveys of enterprise IT buyers around the world, who are asked to provide guidance on a variety of factors including general business confidence, overall IT spending plans and specific changes to budget allocations for individual technologies.

Additionally, the index score is weighted with a composite of 'market indicators' which includes macroeconomic forecasts adjusted every two weeks and calibrated with inputs relating to medical data, social isolation measures and the impact of government stimulus in order that the index score can move more quickly than traditional forecasts.

The Index is based on a scale whereby a score higher than 1000 indicates growth in IT spending, while a score below 1000 indicates a decline. It is not a replacement for traditional forecasts, which account for a more detailed set of assumptions and inputs. It will provide an early-warning directional dashboard for future changes in market sentiment and growth, which will be an input for the next round of IT market forecasts that IDC publishes every month.

IDC COVID-19 Tech Index - Worldwide

May 20, 2020 Update

  • Leading indicators are bottoming out (for now) in most countries

  • Next phase will be either start of recovery or second wave crisis

Source: IDC COVID-19 Tech Index, May 20, 2020 Update

IDC Covid-19 Tech Index

The IDC COVID-19 Tech Index is a leading indicator for IT spending, which is designed to provide rapid updates to changes in buyer sentiment and underlying market indicators before these are factored into official market and macroeconomic forecasts.

The Index is based on surveys of enterprise IT buyers around the world, who are asked to provide guidance on a variety of factors including general business confidence, overall IT spending plans and specific changes to budget allocations for individual technologies.

Additionally, the index score is weighted with a composite of 'market indicators' which includes macroeconomic forecasts adjusted every two weeks and calibrated with inputs relating to medical data, social isolation measures and the impact of government stimulus in order that the index score can move more quickly than traditional forecasts.

The Index is based on a scale whereby a score higher than 1000 indicates growth in IT spending, while a score below 1000 indicates a decline. It is not a replacement for traditional forecasts, which account for a more detailed set of assumptions and inputs. It will provide an early-warning directional dashboard for future changes in market sentiment and growth, which will be an input for the next round of IT market forecasts that IDC publishes every month.

IDC COVID-19 Tech Index - Regional

May 20, 2020 Update

  • Buyer confidence continues to plunge in the US, even as some firms prepare to reopen

  • European firms in countries including Germany are more confident than 2 weeks ago

  • China and other AP countries continue to show improving confidence levels

Source: IDC COVID-19 Tech Index, May 20, 2020 Update

IDC’s Worldwide Black Book Live Edition
IDC’s Worldwide Black Book Live Edition is the industry standard for up to date global IT forecasts. It includes monthly analysis of the status and projected growth of the worldwide ICT industry in 100 countries and is the benchmark for consistent, detailed market data across six continents. Learn More
Coronavirus Impact:

Worldwide IT Spending Forecasts

Worldwide YoY IT Spending Growth, April 2020
(% constant currency)

Includes IT spending only; excludes telecom spending and new categories


Source: IDC’s Worldwide Black Book: Live Edition (April 2020)

IDC’s Worldwide Black Book Live Edition
IDC’s Worldwide Black Book Live Edition is the industry standard for up to date global IT forecasts. It includes monthly analysis of the status and projected growth of the worldwide ICT industry in 100 countries and is the benchmark for consistent, detailed market data across six continents. Learn More
Coronavirus Impact:

IT Spending 2020-2023

Worldwide IT Spending YoY Growth,
April 2020 Forecast

Includes IT spending only; excludes telecom spending and new categories


Source: IDC’s Worldwide Black Book: Live Edition (April 2020)

IDC’s Worldwide Black Book Live Edition
IDC’s Worldwide Black Book Live Edition is the industry standard for up to date global IT forecasts. It includes monthly analysis of the status and projected growth of the worldwide ICT industry in 100 countries and is the benchmark for consistent, detailed market data across six continents. Learn More
Coronavirus Impact:

IT Spending by Technology 2020

Worldwide YoY 2020 Growth (constant currency),
April Forecasts

Includes IT spending only; excludes telecom spending and new categories


Source: IDC’s Worldwide Black Book: Live Edition (April 2020)

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