TECH BUYER Nov 2020 - IDC Perspective - Doc # US46985920
The Future of Operations Middle Management
This IDC Perspective highlights the current approach operational organizations take to middle management, why it needs to change, and the underlying data dilemma that is on the horizon. The document examines the impact of AI and why the industry must embrace the evolution of middle management into digital engineering.
"Every company wants to make better decisions in a faster time frame. Middle management is the link that connects executives to individual workers. However, this group can make only a limited number of effective decisions at the same time, to keep up with the rapid pace of change organizations need to rethink this approach. AI-based automation and digital engineering will be key pieces to transform the operational decision-making process," said Kevin Prouty, group vice president, IDC Manufacturing and Energy Insights.