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Abstract

This IDC study presents the top 10 predictions and key drivers for the IT industry for the next five years. It highlights the midterm and long-term challenges that enterprise IT teams face as they navigate their ongoing response to the business disruptions triggered by the COVID-19 pandemic and seek to gain competitive advantage in the next normal.

According to Rick Villars, group vice president, Worldwide Research, IDC, "The COVID-19 pandemic highlighted that the ability to rapidly adapt and respond to unplanned/unforeseen business disruptions will be a clearer determiner of success in our increasingly digitalized economy. A large percentage of a future enterprise's revenue depends upon the responsiveness, scalability, and resiliency of its infrastructure, applications, and data resources."


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