New Research

• IDC's Worldwide Future Enterprise Use Case Taxonomy, 2021: Future of Customer and Consumer

  Feb 2021 | Taxonomy | Doc # US47436321

  By: Alan WebberProgram Vice President, Customer Experience, Gerry BrownCX Research Director, European Software Group, Marc DeCastroResearch Director, Consumer Banking, David ReinselSr. Vice President, Global Datasphere, IoT, Mobility, Security, Consumer, Semiconductors, Telecom, Client Computing and Imaging/Print/Document Solutions, Leslie HandVice President, IDC Retail Insights, Tom MainelliGroup Vice President, Device & Consumer Research, David MyhrerResearch Vice President, Daniel-Zoe JimenezAssociate Vice President, Digital Transformation (DX), Future Enterprise, and SMB

  This IDC study provides IDC's future enterprise use cases for the future of customer and consumer as it seeks to support business strategy and success. This taxonomy is organized to mime strategic priorities that serve to define how line-of...

• IDC MarketScape: Worldwide UCaaS Service Providers for Enterprise 2021 Vendor Assessment

  Feb 2021 | IDC MarketScape | Doc # US47452521

  By: Denise LundResearch Director, WW Telecom and Unified Communications

  This IDC study represents a vendor assessment of service providers offering unified communications as a service (UCaaS) for enterprise using the IDC MarketScape model. The assessment reviews both quantitative and qualitative characteristics...

• European Information and Communication Technology Employment Forecast, 2021–2024

  Feb 2021 | Market Forecast | Doc # EUR147454021

  By: Marianne KoldingVice President, European Core Research Excellence Leader, European Skills Practice, Martin SundbladResearch Manager

  This IDC Market Forecast describes the size and growth of IT professionals' employment by role and region for 2019–2024. The document includes our forecast across 41 different job roles and an analysis of some of the key factors influencing...

• IDC MarketScape: Worldwide UCaaS Service Providers for SMB 2021 Vendor Assessment

  Feb 2021 | IDC MarketScape | Doc # US47452421

  By: Denise LundResearch Director, WW Telecom and Unified Communications

  This IDC study represents a vendor assessment of service providers offering unified communications as a service (UCaaS) for SMBs using the IDC MarketScape model. The assessment reviews both quantitative and qualitative characteristics that ...

• Japan 5G-Ready Mobile Phone Shares Update, 1H20: Starting the 5G Smartphone Market

  Feb 2021 | Market Share | Doc # JPE45390320

  By: Akira SugawaraSenior Market Analyst, PC, Mobile & Client Solution, IDC Japan

  This IDC study presents vendor share in the Japan 5G-ready (fifth-generation telecommunications standard) mobile phone market. "Although slightly affected by the COVID-19 pandemic, the 5G-ready mobile phone market is making a decent start. ...

• T-Mobile 4Q20 Earnings: 4Q20 Subscriber Growth and 5G Coverage Close Out a Year of Headwinds

  Feb 2021 | Market Note | Doc # US47456721

  By: Jason LeighResearch Manager, Mobility, Ragupathy VellappaAssociate Research Manager

  This IDC Market Note examines T-Mobile's quarterly results discussed in the company's 4Q20 and full-year 2020 earnings announcement on February 4, 2021. In this document, IDC analyzes T-Mobile's operating metrics and overall strategy in the...

• IDC's Worldwide Personal Computing Device Tracker Taxonomy, 2021

  Feb 2021 | Taxonomy | Doc # US47425021

  By: Tim Brunt, Neha MahajanSenior Research Analyst, Daniel GoncalvesSenior Research Analyst, Western Europe Personal Computing Devices (PCD), Alma GonzalezSenior Analyst, Consumer and Commercial Devices, Latin America, Maciek GornickiSenior Research Manager, Stefania LorenzAssociate Vice President, PCs, Systems & Infrastructure Solutions, CEMA, Jay GumbinerVice President, Research, Latin America, Liam HallSenior Research Analyst, Western Europe Personal Computing Devices (PCD), Linn HuangResearch Vice President, Devices & Displays, Kazuko IchikawaGroup Manager, PC, Mobile & Client Solution, IDC Japan, Nikolina JurisicProgram Manager, European Personal Computing Devices, Kenneth LiewAssociate Research Director, Client Devices, Bryan MaVice President, Client Devices, Tom MainelliGroup Vice President, Device & Consumer Research, Tetsuya MaruyamaBusiness Analysis Research Manager, IDC Japan, Anuroopa NatarajTablets Tracker Analyst, Malini PaulResearch Manager, European Client Computing Group, Paola SorianoDirector, Consumer and Commercial Devices, Latin America, Hirotoshi AsanoSenior Market Analyst, PC, Mobile & Client Solution, IDC Japan, Ryan ReithProgram Vice President, Worldwide Mobile Device Trackers, Loren LoverdeProgram Vice President, Worldwide PC Tracker, Jay ChouResearch Manager, Worldwide Client Devices Tracker, Jitesh UbraniResearch Manager, Worldwide Mobile Device Trackers

  This IDC study provides a comprehensive overview of and definitions for personal computing devices (PCDs). The definitions provided in this document represent the scope of IDC's PCD hardware research.This taxonomy outlines market segmentati...

• What Are the Top Drivers for Hybrid UC&C Deployments Across Industries?

  Feb 2021 | IDC Survey Spotlight | Doc # US47469821

  By: Denise LundResearch Director, WW Telecom and Unified Communications

  This IDC Survey Spotlight summarizes the top drivers of hybrid UC&C deployments across industries. This document contains data from IDC's 2020 U.S. Enterprise Communications Survey. This IDC Survey Spotlight reveals commonalities that d...

• COVID-19, Smartphones, and eLearning

  Feb 2021 | Market Presentation | Doc # AP47421321

  By: Kiranjeet KaurSenior Research Manager, Client Devices, IDC Asia/Pacific, Ahmed M. AhmedMarket Analyst, Risky FebrianMarket Analyst, Upasana JoshiAssociate Research Manager, Angela Jenny V. MedezMarket Analyst, Ekta MittalMarket Analyst, Will WongResearch Manager

  This IDC Market Presentation provides an overview of smartphones used for online education or home-based learning as schools were shut down in various countries across Asia/Pacific, with school closures lasting almost a year in many of thes...

• Worldwide Internet of Things Forecast Update, 2020–2024

  Feb 2021 | Market Forecast | Doc # US47434121

  By: Carrie MacGillivrayGroup Vice President & General Manager, WW Telecom, Mobility & IoT Research, Stacy CrookResearch Director, Internet of Things, Marcus TorchiaResearch Director, Customer Insights & Analysis, Krishna ChintaProgram Manager, Telecommunications and IoT, IDC Middle East and Africa, Sharad KotagiAssociate Market Analyst, Jonathan LeungSenior Market Analyst, Gabriele RobertiResearch Manager, European Industry Solutions, Customer Insights & Analysis, Heriberto RomanAssociate Analyst, ROC, LATAM, Alexandra RotaruResearch Analyst, European Customer Insights & Analysis, Yuta TorisuSenior Market Analyst, Communications, IDC Japan, Nigel WallisResearch Vice President, IoT and Industries

  This IDC study provides an update to IDC's worldwide IoT market outlook, according to IDC's December 2020 Worldwide Internet of Things Spending Guide. It also updates Worldwide Internet of Things Forecast, 2020–2024 (IDC #US45861420, August...