Rob Brothers

IDC
Analysts
Current: Rob Brothers

Rob Brothers

Program Vice President, Datacenter and Support Services

IDC Links
Analyst Research

Dell Technologies and DFS Introduce Payment Flexibility Program to Support Customers and Partners

Apr 2020 | IDC Link | Doc # lcUS46241020

By: Rob BrothersProgram Vice President, Datacenter and Support Services, Susan G. MiddletonResearch Director, Flexible Consumption and Financing Strategies for IT Infrastructure

On April 21, 2020, Dell Technologies announced the Payment Flexibility Program that includes different financing programs and $9 billion in funding to support customers and partners as they navigate the economic fallout due to the COVID-19 ...
Huawei Investing in Services: From Design to Call Centers to Proactive Capabilities

Apr 2020 | IDC Link | Doc # lcUS46223820

By: Rob BrothersProgram Vice President, Datacenter and Support Services, Leslie RosenbergResearch Vice President, Network Life-Cycle Services and Infrastructure Services

On April 9, 2020, Huawei hosted a virtual event, TogetherUnited, to update customers and partners on the steps that Huawei has taken to ensure security, support, connectivity, and business continuity for its networks and IT infrastructure. ...
Dell Technologies Summit 2019: Innovating and Integrating for 2020 and Beyond

Nov 2019 | IDC Link | Doc # lcUS45656719

By: Michelle BaileyGVP/GM and Research Fellow Datacenter and Cloud, Rob BrothersProgram Vice President, Datacenter and Support Services, Matthew EastwoodSenior Vice President, Enterprise Infrastructure, Cloud, Developers and Alliances, Susan G. MiddletonResearch Director, Flexible Consumption and Financing Strategies for IT Infrastructure, Richard L. VillarsResearch Vice President, Datacenter & Cloud

For the most part, companies need to evolve in order to survive. If they don't, they risk irrelevance and nowhere is this truer than in the technology marketplace. Evolution can be organic or inorganic, and increasingly, technology supplier...

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COVID-19 Drives Interest in As-a-Service Models

Jun 2020 | IDC Survey Spotlight | Doc # US46427520

By: Susan G. MiddletonResearch Director, Flexible Consumption and Financing Strategies for IT Infrastructure, Rob BrothersProgram Vice President, Datacenter and Support Services

This IDC Survey looks at how COVID-19 is driving interest in as-a-service models. IDC has been conducting global biweekly surveys to track business and IT spending sentiment during the current pandemic. In this recent survey, we asked about...
Cisco CX Summit 2020: Reaching Milestones During Its Three-Year Services Transformation

May 2020 | Market Note | Doc # US46239120

By: Chris BarnardVice President, European Infrastructure and Communications, Rob BrothersProgram Vice President, Datacenter and Support Services, Roz ParkinsonResearch Manager, EMEA Enterprise Networks and Life-Cycle services, Leslie RosenbergResearch Vice President, Network Life-Cycle Services and Infrastructure Services, Elaina StergiadesResearch Manager, Software and Hardware Support Services, Mark YatesResearch Manager, Digital Transformation and Customer Experience, Europe

This IDC Market Note discusses Cisco CX Summit 2020. The Cisco CX organization held its annual CX Summit highlighting its achievements and investments across the Support, Business Critical, and Managed Services portfolio for customers and p...
The Impact of COVID-19 on IT Remote Needs

May 2020 | IDC Survey | Doc # US46257420

By: Rob BrothersProgram Vice President, Datacenter and Support Services, Elaina StergiadesResearch Manager, Software and Hardware Support Services

This IDC Survey shares data from the recently published IDC's COVID-19 Spending Survey, April 2020, with a specific focus on IT remote support abilities and needs. In addition, this presentation drills down to the impact specifically on the...

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Analyst Location

United States

Coverage

Regions

Worldwide, North America

Related Links

Planned Research

Team member of

Big Data, Analytics and Cognitive, IT Executive Programs Analyst Team