Rich Costello

IDC
Analysts
Current: Rich Costello

Rich Costello

Senior Research Analyst, Enterprise Communications Infrastructure, Unified Communications & Collaboration (UC&C)

IDC Links
Analyst Research

Avaya Momentum Continues

Aug 2020 | IDC Link | Doc # lcUS46783120

By: Rich CostelloSenior Research Analyst, Enterprise Communications Infrastructure, Unified Communications & Collaboration (UC&C), Mary WardleyProgram Vice President, Loyalty and Customer Care

On August 10, 2020, Avaya reported financial results for its third quarter ending June 30, 2020. Revenue for the quarter was reported at $721 million, an increase both sequentially and year over year.
Atos Partners with RingCentral for "Unify Office" UCaaS Solution

Jul 2020 | IDC Link | Doc # lcUS46752520

By: Rich CostelloSenior Research Analyst, Enterprise Communications Infrastructure, Unified Communications & Collaboration (UC&C)

For Atos Unify, the benefits of this deal include a popular UCaaS solution based on the RingCentral platform to help migrate its on-premises OpenScape voice customers to the public cloud model. RingCentral gets access to the Atos Unify inst...
Zoom Announces a Hardware-as-a-Service Option

Jul 2020 | IDC Link | Doc # lcUS46712920

By: Rich CostelloSenior Research Analyst, Enterprise Communications Infrastructure, Unified Communications & Collaboration (UC&C)

As we’ve transitioned into the cloud era, the thinking around the acquisition of endpoints seemingly remains in the past — an up-front, capital expenditure (capex) decision for organizations. This new hardware-as-a-service (HaaS) option fro...

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Organizations Provide Feedback on Collaboration Spending Plans in 2021

Oct 2020 | IDC Survey Spotlight | Doc # US46938020

By: Rich CostelloSenior Research Analyst, Enterprise Communications Infrastructure, Unified Communications & Collaboration (UC&C)

This IDC Survey Spotlight analyzes results from IDC's COVID-19 Impact on IT Spending Survey, conducted during the September 28 to October 6, 2020, period. We surveyed 649 respondents:100 from United States337 from APAC212 from EMEA62% IT38%...
Market Analysis Perspective: Worldwide Enterprise Communications Infrastructure, 2020

Sep 2020 | Market Analysis Perspective | Doc # US46865220

By: Brandon ButlerSenior Research Analyst, Enterprise Networks, Rich CostelloSenior Research Analyst, Enterprise Communications Infrastructure, Unified Communications & Collaboration (UC&C), Rohit MehraVice President, Network Infrastructure, Petr JirovskyResearch Director, Network Infrastructure

This IDC Market Analysis Perspective (MAP) provides a view of the global enterprise communications infrastructure market. This MAP presentation is designed to provide clients the opportunity to engage with IDC's enterprise networking analys...
Market Analysis Perspective: Worldwide Unified Communications and Collaboration, 2020

Sep 2020 | Market Analysis Perspective | Doc # US46859520

By: Rich CostelloSenior Research Analyst, Enterprise Communications Infrastructure, Unified Communications & Collaboration (UC&C), Denise LundResearch Director, WW Telecom and Unified Communications

This IDC Market Analysis Perspective (MAP) features the worldwide unified communications and collaboration (UC&C) market. The presentation is designed to provide clients the opportunity to engage with IDC's communications analysts on th...

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Analyst Location

United States

Rich Costello

IDC Links

Analyst Research

Avaya Momentum Continues

Atos Partners with RingCentral for "Unify Office" UCaaS Solution

Zoom Announces a Hardware-as-a-Service Option

Organizations Provide Feedback on Collaboration Spending Plans in 2021

Market Analysis Perspective: Worldwide Enterprise Communications Infrastructure, 2020

Market Analysis Perspective: Worldwide Unified Communications and Collaboration, 2020

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