TECH SUPPLIER Mar 2019 - Conference Proceeding: Tech Supplier - Doc # DR2019_GS3_RV

Making the Edge the Ultimate Multiplier for Innovation: Delivering Infrastructure at the Edge

By: Richard L. VillarsGroup Vice President Worldwide Research


These event proceedings were presented at the IDC Directions conferences in Santa Clara and Boston in March 2019.

Success in digital transformation requires new thinking about the consumption of IT resources in increasingly "smart" edge locations. These are the urban cores, hospitals, factories, transportation hubs, and a wide range of spaces where local people or "smart" things demand an optimal digital experience. They are where IT, operational technology, and customer experience intersect.

At this service delivery edge, physical compute, storage, and network hardware may be owned/operated by a technology service provider or a supplier, but those assets as well as the applications and data running on them will reside in the customer's datacenters, other customer facilities, or nearby colocation spaces leased by the customer. Rick Villars discusses the strategies and challenges that IT organizations and their technology partners must address as they extend new services to edge locations where real-time insight/action, continuous operation despite network degradations, and data privacy/control are paramount.



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