This IDC study measures the capabilities among IT vendors that provide mobility-related custom application development, business and IT consulting, and systems integration — and describes their qualifications to meet unique Canadian marketplace needs. Vendors are addressing increased buyer demand to use enterprise mobility–related applications and services to improve operational performance, workforce productivity, and digital engagement. To do so, vendors are working closely with buyers to redesign business processes and workflows and develop mobile applications that deliver superior user experience. When implemented well, mobile enterprise solutions can solidify customer, employee, partner, and supplier relationships and thereby bolster confidence in digital transformation investments. Given this reality, participants assessed in this IDC study are launching, or have already launched, sophisticated innovation labs and hubs to support world-class custom mobile application development, business and IT consulting, and systems integration.
"This IDC MarketScape illuminates the capabilities and qualifications of Canadian enterprise mobility vendors," says Sanjay Khanna, senior analyst, Canadian Mobile Business Applications and Services. "It was driven by market demand to comprehend vendor capabilities, as buyers increasingly deploy mobile enterprise solutions as part of a short- and long-term approach to digital transformation."
Canadian Mobile Business Applications and Services