IDC Canada Evaluates 11 Canadian Security Services Vendors in New IDC MarketScape
13 Feb 2017
TORONTO, February 13, 2017 – International Data Corporation (IDC) Canada announced today the release of a new report assessing security service providers in the Canadian business landscape. IDC MarketScape: Canadian Security Services 2017 Vendor Assessment (Doc #CA41971017) measures the capabilities among security service providers with operations and customers in Canada. This process included interviewing 11 providers on their managed and professional security services. Providers were measured across six key categories that evaluate current capabilities and future strategies for delivery of services to customers in the Canadian market.
The Canadian security services market is evolving quickly and the competitive landscape is quite different than it was only a few years ago. The IDC MarketScape report studies a range of Canadian pure-play security providers, IT consulting firms, system integrators, and large multinational security vendors/providers.
Key results of the report include:
- IBM, Deloitte, Bell, CGI, and the Herjavec Group earned the distinction of placing in the Leaders category.
- Above Security, eSentire, Scalar, SecureWorks, Trustwave, and Paladion distinguished themselves by placing in the Major Players category.
- The Leaders provide a complete range of services that have the potential to meet the needs of the smallest business to the largest enterprise.
- IDC notes that not all players are ideally suited for all size, regional, and industry segments. For example, budget is the top roadblock to improving security for Canadian organizations and finding a security provider that can offer appropriately priced solutions can be as, or even more important, than breadth of service for some organizations.
Some main competitive differentiators for successful security service providers operating in Canada include:
- Having a strong Canadian footprint; including channel partners, security operation centres (SOCs), offices, sales staff, security engineers, and research teams and their geographic coverage across Canada.
- Management and monitoring of a range of devices and software across the security stack.
- Breadth of professional services including security strategy and planning, compliance and auditing, security policy assessment and development, penetration and vulnerability tests, network architecture assessment, breach or incident response, and forensics.
- Support of and the ability to enhance traditional SIEM platforms.
- Cloud security capabilities including security from the cloud and security in the cloud.
- Support for newer technologies such as next-generation endpoint security solutions.
"The Canadian security services market is evolving quickly as pure-play providers are acquired, partnerships are formed, and new players try to tap into the strong growth security services vendors have been experiencing," said Kevin Lonergan senior analyst, Infrastructure Solutions, at IDC Canada. "Although competition is ramping up, there are still many opportunities for green field growth as Canadian organizations continue to look to 3rd parties for help securing their business."
IDC recommends clients consider the following capabilities when partnering with security service providers operating in Canada:
- Plan ahead: The four pillars of cloud, mobile (including Internet of Things), big data, and social are fundamentally changing the role of security service providers and the services their customers will require. Where providers are in terms of adopting threat intelligence, cloud security services, and next-generation endpoint security should be a key concern for buyers.
- Determine data residency and location requirements: Outside of customer perception issues, there are likely little reason for concern over data residency, but buyers need to be aware of where a provider may store or send their data and how accessible personnel are.
- Bundle services: With a variety of telecom providers, systems integrators, and product vendors offering security services in the market, there are opportunities for savings through the bundling of multiple services and of simplified vendor management.
- Evaluate the customer portal: Customer portals provide a convenient, Web-based view of all things security related on the network - and "things" connected to the network as well. Although the majority of vendors in this study had a customer portal, their maturity varied.
This report is published into the Canadian Security Market Dynamics program at IDC.
For more information on this report, or to arrange a one on one interview with the authors Kevin Lonergan or David Senf, please contact Andrea Loziuk at firstname.lastname@example.org.
About IDC MarketScapes
The IDC MarketScape vendor analysis model is designed to provide an overview of the competitive fitness of IT, telecommunications, or industry-specific suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor's position within a given market. IDC MarketScapes provide a clear framework in which the product and service offerings, capabilities and strategies, and current and future market success factors of IT, telecommunications, or industry-specific vendors can be meaningfully compared. The framework also provides technology buyers with a transparent foundation to allow companies to independently compare the strengths and weaknesses of current and prospective vendors.
International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications, and consumer technology markets. IDC helps IT professionals, business executives, and the investment community to make fact-based decisions on technology purchases and business strategy. More than 1,100 IDC analysts provide global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries. For more than 50 years, IDC has provided strategic insights to help our clients achieve their key business objectives. IDC is a subsidiary of IDG, the world's leading technology media, data, and marketing services company. You can learn more about IDC by visiting www.idc.com or www.idc.ca.
Deloitte, SECUREWORKS CORP., IBM, HERJAVEC GROUP LIMITED, Scalar Technologies, Ltd., eSentire, Inc., Above Security, BCE Inc., TrustWave Holdings, Inc., PALADION NETWORKS PRIVATE LIMITED, CGI Group Inc.
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